Privacy Policy

When you use our contact form, we collect the details you choose to provide: your name, email address, phone number (optional), the service you are interested in and your message.

If you contact us directly by email, phone or WhatsApp, we receive the information included in that communication.

We also collect anonymous usage data, such as pages visited and general device information, to understand how the website is used.

We use the information you provide only to respond to your inquiry, discuss your project and provide our services.

Anonymous usage data helps us improve the content, performance and usability of the website.

We do not sell, rent or trade your personal information.

Our website is hosted on Cloudflare. Contact form submissions are protected by Cloudflare Turnstile to prevent spam and are delivered to our team by email.

We use Vercel Analytics to collect anonymous, aggregated usage statistics. These providers process data under their own privacy policies.

We keep inquiry details only as long as needed to respond to you and, if we work together, for the duration of the project and our reasonable business records.

You may ask us to access, correct or delete the personal information you have shared with us at any time by contacting us at pivotsoft.np@gmail.com.

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have any questions about this Privacy Policy, contact us at pivotsoft.np@gmail.com or +977 9868348282. Pivotsoft, Tokha-02, Kathmandu, Nepal.